Privacy Policy
Privacy Policy
Finestar Consulting Pty Ltd t/a all things changeTM respect and value the privacy of visitors to our website, we only collect information for use in ways aimed at improving our site and/or service in a manner consistent with your rights and our obligations under the law.
This Privacy Policy applies to how we use all data collected in relation to your use of our website. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to have occurred upon your first visit to our website. If you do not accept and/or agree with this Privacy Policy, you must stop using our website immediately.
DEFINITIONS
Ø “Our Site” means this website, https://www.allthingschange.net;
Ø “Account” means any account required to access and/or use certain areas and features of Our Site;
Ø “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
Ø “Australian and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and Privacy Act 1988 (Privacy Act) and Australian Privacty Principles (APPs).
Ø “We/Us/Our” means Finestar Consulting Pty Ltd t/a all things changeTM, registered in Australia, whose registered address is Embleton WA 6062 and whose main trading address is 191 St Georges Terrace Perth 6000.
WHAT WE COLLECT
We collect information that is provided to us directly by you. Examples include:
Shared Public Content: Our Site may permit you to interact with us and other users, share content, post comments, and ask or answer questions. Such shared content may be publicly viewable by others depending on where it is posted. If such information is shared on a third-party platform or social media site, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party.
Forms and Surveys: We may offer you the opportunity to complete a form, survey or provide feedback, either through our Sites directly or a third-party platform. If you participate, we will collect and store data provided to us as part of your participation, such as your name and email address or other relevant information. If you submit this information via a third-party platform, the collection, use, and sharing of your data will be subject to the privacy policies and other agreements of that third party also.
User Account Data: When you purchase and given access to one of our programs, you may be required to create a User Account and provide information such as your email address and password. We collect data regarding the products you have access to, amount paid for the services, the first date you signed into your User Account, the number of times you’ve signed into your User Account and the date of your last activity in your User Account.
Payment Details: If you purchase a service, we will collect certain data about your purchase as necessary to process your request. You must provide critical payment and billing data directly to our third-party payment processing partners, including your name, credit card number, security code, expiration date and billing address.
Email Information: If you choose to receive email notifications from us, we will collect your name and email address so that we are able to send email communications for requested information services.
Customer Information: If you contact us (via email, phone, text message or through our social media channels), we may collect and store your name, email address, telephone number, the content of your message and business information. There may be some Site transactions that require us to telephone or text. We will not contact you by telephone without your prior consent.
Information Collected Automatically Via Tracking Technologies
When you visit the Site, including email communications, we use cookies, web beacons, tags, and other tracking technologies to collect information about your engagement, as well as your browsing behaviour.
These tracking technologies include:
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Cookies: A cookie is a small amount of data that is sent to a website user’s browser from a Web server where it is stored on the computer’s hard drive. Non-identifying cookies provide easier site navigation. Our Site can still be used if your browser is set to reject cookies. Our cookies do not generate or read personal data from your machine and are never linked to identifying information. You can disable cookies at any time by changing your browser or device security settings. For more information about how to disable cookies please check with your internet browser or provider’s website. Information gathered through cookies may include the date and time of site visits, pages viewed, time spent at our site, and the websites visited just before or just after our own, your IP address may also be collected.
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Web Beacons. We use web beacons to track data for marketing purposes. We may also use third-party analytic tools such as Google Analytics that employ cookies to collect information about your use of our services.
We use tracking technologies to deliver, measure, and improve our Site, when accessed through a website browser or a mobile device. These technologies help us to make our Site easier to use, navigate and share information posted. Enabling us to customise our Site to your interests; better understand you and how to deliver the best experience; present advertising better tailored to your behaviour on our Site; better customer service, and compile anonymous, aggregated information that allow us to better understand our customers and visitors.
You have a number of options to control or limit how we and our partners use cookies:
• You can opt out of Google Analytics. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.
HOW WE USE YOUR INFORMATION
We use collected information in a number of ways, including communicating about our services, forms, marketing and market research.
The legal basis for processing your personal information as described above will be either your consent; execution of a contract with you or a relevant party; our legitimate business interests; or compliance with our legal requirements.
WHO WILL WE SHARE YOUR INFORMATION WITH
Publicly Shared Information. Information shared in a public area of our Site will be available to anyone who can access that content.
Company Employees and Contractors. We may share your personal information within our Company to our employees and contractors in order to deliver our services to you.
Third-Party Service Providers. We may use third-party service providers to collect and process personal information about you on our behalf. This information may be included for data analysis, marketing and advertising services, email and hosting services, customer services and support, hosting User Accounts, processing credit card payments, and collecting customer research or satisfaction surveys. They will have access to the personal information needed to perform their functions.
Online Advertising Services.
We may use third-party advertising services, such as Facebook® and Instagram®, to deliver advertising about our services on our Sites, as well as other websites and applications. Advertising may be based on information we have collected and information advertising providers may already have based on their tracking data. The adverting can be based on your recent activity or activity over time and across other sites, services and may be tailored to your interests.
Analytic Services. We use analytics services like Google Analytics®. These services use tools to help us analyse your use of our Site, including information on third-party websites you arrived from, how often you visit, usage and performance data. We use this data to improve the Site and provide information and services that may be of interest to you.
Law Enforcement, Legal Process and Compliance.
We may disclose personal information about you
(1) if we are required or permitted to do so by applicable law or legal process,
(2) to law enforcement authorities or other government officials to comply with a legitimate legal request,
(3) when we believe disclosure is necessary to prevent physical harm or financial loss,
(4) to establish, exercise or defend our legal rights,
(5) in connection with an investigation of suspected or actual fraud or illegal activity or
(6) otherwise with your consent.
Change of Ownership.
We reserve the right to transfer to all relevant third-parties any information we have about you in the event of a potential or actual sale/transfer of all or a portion of our business. In such cases, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.
KEEP YOUR INFORMATION SECURE
The transmission of information via the internet or email is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted through our Site or over email; any transmission is thereby at your own risk.
YOUR RIGHTS
You have rights in relation to the personal information we may hold about you, and are able to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights, details will only be provided to the account holder. Please also note that for each of the rights below, we may have a valid legal reason to refuse your request, we will let you know if that is the case.
Your Choices About the Use of Your Data.
You may choose to withhold certain data from us, however, this may restrict features of the Sites marketing emails and communication: you have the opportunity to opt out of our marketing communications or change your preferences by contacting us at info@allthingschange.net.au
Navigation Information: You may opt out of the collection of navigation information on your visit to the Site by Google Analytics via the Google Analytics Opt-out feature.
Information from Third Parties: To manage the information received about you from our social media site or other third parties, you will need to follow any instructions from that party in respect to updating your information held and changing your privacy settings. The information we collect is covered by this privacy policy and any information a third-party collects is subject to the third party’s privacy policy. Privacy choices you make on any third-party site will not apply to use of information we have collected directly through our Sites.
Cookies: To obtain information and the control cookies used for advertising by participating companies, please refer to the consumer opt-out pages above under “Automatically Collected Information through Tracking Technologies.”
Accessing, Updating, Transferring and Deleting Your Data: You can update your information contacting us at info@allthingschange.net.au. If you wish to access any personal information we hold about you, or request that we delete or transfer any information about you that we have obtained, you may contact us at info@allthingschange.net.au. We require the request be sent through by the email address associated with your account, and we may need to verify your identity prior to implementing any request. Please note we may retain certain data where we have a lawful basis to do so, including mandatory record-keeping and to complete transactions.
At any time, you may object to the processing of your personal information, on legitimate grounds, unless otherwise permitted by applicable laws. If you believe your rights to privacy, granted by applicable data protection laws, has been infringed upon, please contact us immediately in writing to info@allthingschange.net.au. You also may have a right to lodge a complaint with data protection authorities.
THIRD-PARTY SITES
Our Sites may contain features and/or links to websites and services provided by other third parties. Any information provided on a third-party’s sites or services is provided directly to the operators of those services and will be subject to those operators’ own policies, if any, governing privacy and security, regardless if accessed through our Site. We are not responsible for the content, privacy or security practices and policies of any third-party sites or services to which links or access are provided through our Sites. We encourage you to read about any third parties’ privacy and security policies before providing them with information.
DATA TRANSFERS
In order for us to provide our services to you, your personal information will be stored and processed in Australia. Where data is shared with third-party data processors, your data will be captured, transferred, stored and/or processed in accordance with their policies, practices and in compliance with local regulatory laws.
DATA RETENTION
We will retain your information for as long as your account is active, or as necessary to comply with our legal obligations, to resolve any disputes, and to enforce our agreements. We remove non-customer email subscribers who have not engaged with the our email marketing communications after ninety (90+) days. If you wish to delete your information, please contact us directly at info@allthingschange.net.au
CHILDREN
Our Services are not offered to users under 18 years of age. We do not intentionally or knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian of a child under 18 and believe they disclosed Personal Data to us, please contact us immediately at info@allthingschange.net.au. If we discover that we processed any Personal Data of persons under the age of 18 years of age, we will cease such processing and take prompt reasonable measures to remove it from our records.
CHANGES AND UPDATES TO THIS POLICY
Please revisit this page which we may update from time to time. If we modify the Policy, we will make it available here, and indicate the date of the latest revision. Your continued use of our Site after the revised Policy has become effective indicates that you have read, understood and agreed to the updated version of the Policy.
CONTACT US
linda@allthingschange.net.au
